Our customers are on the 1and1 servers;  we also have info for GJWebs and Bluehost as a courtesy.  If you are our customer, and desire to use e-mail, you may do it via Outlook, Outlook Express, or any of the other mail packages.  Instructions follow.

Our spam filter

Get mail directly from 1and1

Access mail from Outlook

Access mail from Outlook Express

Access mail from iPhone

To use our server's spam filter:

• e-mail us with the account for which you want the filter activated.
   

• Tell us which level of filtering you want:  low, medium, or high.
   

• You will receive a daily e-mail spam report from the host if you have any spam that was caught and placed into your spam folder.  To get to your spam folder, you'll need to sign on manually at webmail.1and1.com and click on the "spam" folder after login.  Based upon how much spam is/isn't being caught, you may want to revise the level of filtering.  Just send us an e-mail to let us know.
   

• If you get spam in your inbox, you may access your webmail inbox, click once on the spam message, and click "Spam" to report it as spam.  This allows the system to "learn" about spam.
   

• If you have a "real" email that is identified as spam, access your spam folder, click once on the e-mail to highlight it, and click "No Spam."  This will place the e-mail back into your inbox, and allow the system to "learn" what isn't spam.  See example below.

To get mail directly (not using a client such as Outlook, or checking the spam folder):

• Bring up your browser;  for most customers, this will be Internet Explorer.
   

• 1and1 (our server):  Go to webmail.1and1.com. 


 

• GJwebs:  Go to http://mysite.com/webmail.  ("mysite.com" will be the URL to your site, and may end in ".net," instead.)
   

• Bluehost:  Go to http://mail.mysite.com.  ("mysite.com" will be the URL to your site, and may end in ".net," instead.)
   

• Enter the username and password we provided to you.  (The username is your e-mail address.)
   

• From there, use the "Inbox" to read your messages, or "Compose" to send messages.

To use Microsoft Outlook (Outlook Express follows below):

• Start Outlook
   

• Click on the following:  Tools>E-mail accounts>Add a new e-mail account.  Select "POP3," then click "Next" to get to the "Accounts" box.
   

• E-mail Accounts:
   

  • User Information:  Enter the name you want recipients to see in the "Your Name:" box.  Enter your e-mail (e.g., "johndoe@mysite.com") in the "E-mail:" box.
     

  • Logon Information:  Enter your userid in the "User Name:" box.  (Userid is your e-mail address)

     

    Enter your password in the "Password:" box.  Click "Remember password" if you want the password to be filled in automatically for you.  Do NOT click "Log on using Secure Password Authentication."
     

  • Server Information: 
        1and1 (our server):  Incoming:  "pop.1and1.com";  Outgoing:  "smtp.1and1.com"
        GJWebs or BlueHost:  Enter "mail.mysite.com" (where "mysite.com" is your site name) in both boxes.  Click on "More settings."
     

• Internet e-mail settings:
   

  • Mail Account:  This is a name used to identify your Outlook account -- it can be any name.
     

  • Organization:  This may be any name.
     

  • Reply E-mail:  Enter the e-mail address to which you want replies sent.  Most users will only have one e-mail address, and this is what you'll use.  Click on "Outgoing Server."
     

• Outgoing Server:  Click "My outgoing server ..." and "Use same settings ...".  Click on "Connection" and enter fields as needed for your internet access.  Click on "Advanced."

   

• Advanced:  "Incoming Server" is "110."  "Outgoing Server" is "587" on 1and1 (our server);  GJWebs and Bluehost use "26."  Options under "Delivery" allow one to leave messages within your host for a specified time.  This is particularly useful if you are accessing your e-mail from multiple computers and you want copies of each e-mail download on each of your computers.

   

• Click "OKAY," and then click "Test Account Settings."  If you have problems, contact us.

To use Microsoft Outlook Express:

• Start Outlook Express
   

• Click on the following:  Tools>Accounts>Add>Mail.  Enter your name into "Display Name" box.  Click "Next."
   

• E-mail Address:  Enter your e-mail (e.g., johndoe@mysite.com).  Click "Next."
   

• Server name: 
   

• E-mail Server Names:
     Select "POP3." 
     1and1 (our server):  Incoming:  "pop.1and1.com";  Outgoing:  "smtp.1and1.com"
     GJWebs or BlueHost:  Enter "mail.mysite.com" (where "mysite.com" is your site name) in both boxes. 
   

• Your Name:  Enter the name you want recipients to see in the "Your Name:" box.  Enter your e-mail (e.g., johndoe@mysite.com) in the "E-mail:" box.  Click "Next."
   

• Internet Mail Logon:  Enter your userid (e-mail address) into the "Account Name:" box.  Enter your password in the "Password:" box.  Click "Remember password" if you want the password to be filled in automatically for you.  Do NOT click "Log on using Secure Password Authentication."  Click "Finish,"  click the account name you just entered, and click "Properties."
  
   

  Add	Display Name	e-mail Address

  
   

  Server Names	Mail Logon	Verify General

•  

  Servers	Server Names

  
  
  VERIFY:

• General:
   

  • Mail Account:  This is a name used to identify your Outlook account -- it can be any name.
     

  • Organization:  This may be any name.
     

  • Reply address:  Enter the e-mail address to which you want replies sent.  Most users will only have one e-mail address, and this is what you'll use.  Click on "Outgoing Server."

  • Click "Include this account ..."
     

• Servers:

   

  • My incoming mail server is ...:  Enter "POP3."
     

  • Incoming & Outgoing Mail: 
       Select "POP3." 
       1and1 (our server):  Incoming:  "pop.1and1.com";  Outgoing:  "smtp.1and1.com"
       GJWebs or BlueHost:  Enter "mail.mysite.com" (where "mysite.com" is your site name) in both boxes. 
     

  • Incoming Mail Server:  Enter your userid (e-mail address) in the "Account Name:" box.  Enter your password in the "Password:" box.  Click "Remember password" if you want the password to be filled in automatically for you.  Do NOT click "Log on using Secure Password Authentication."
     

  • Outgoing Mail Server:  Click "My server requires authentication."  Click "Settings," and click "Use same settings as my incoming mail server."  Click "OK."
     

  • Connection:  As appropriate for your environment.  Skip "Security."
     

• Advanced:  "Outgoing Server" is "587" for 1and1 (our server), "26" for GJWebs and BlueHost.  "Incoming Server" is "110."  Options under "Delivery" allow one to leave messages within PowWeb for a specified time.  This is particularly useful if you are accessing your e-mail from multiple computers and you want copies of each e-mail download on each of your computers.

   

• Click "CLOSE."  If you have problems with one of our e-mail accounts, contact us.

email Settings for iPhone 3GS for 1and1:

 

Go to Settings>Mail, Contacts, Calendars>Accounts>Add Account and set-up as follows:

 

Account:  On

 

Name:  Per your taste;  ditto for "Description"

 

Host Name:  pop.1and1.com

 

User Name:  Your email address

 

Password:  Your password (case sensitive)

 

SMTP:  smtp.1and1.com

> Primary Server should be "smtp.1and1.com" and be turned on

>Server should be "on", Host Name is "smtp.1and1.com", repeat username and password, "Use SSL" should be on
    >Authentication Password > "Password" should be checked

Server port "587"
>Authentication Password > "Password" should be checked

Advanced: > "Use SSL" should be "off"

>Authentication Password > "Password" should be checked
Server Port "110"

 

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